Return Policy

At Flash Sport, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help.

1. Return Eligibility

  • Items must be returned within 30 days of receiving your order.
  • The product must be in new, unused, and unaltered condition, in its original packaging, with all tags attached.
  • We do not accept returns for items that have been worn, washed, or damaged due to misuse.

2. Non-Returnable Items
Certain items cannot be returned. This includes:

  • Final sale items
  • Gift cards or promotional items

3. Return Process

  • To initiate a return, please contact our customer service at [customer service email] with your order number and reason for the return.
  • Once your return request is approved, you will receive further instructions, including a return shipping address and guidelines on packaging.
  • The customer is responsible for return shipping costs unless the product was damaged or incorrect upon delivery.

4. Refunds

  • Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
  • Approved returns will be processed, and a refund will be issued to your original payment method within 7-10 business days.
  • Shipping fees, if any, are non-refundable, except in cases of damaged or incorrect items.

5. Exchanges
We currently do not offer direct exchanges. If you wish to exchange an item, please follow the return process, and place a new order for the desired item.

6. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order. We will provide a replacement or full refund, including any shipping costs.

7. Contact Us
For any questions or assistance with your return, please contact our support team at [customer service email].

Panier